Role Overview:
We are looking for a detail-oriented, analytical, and proactive Senior Accountant to manage and streamline our financial operations. This role requires deep expertise in Zoho Books, payment gateway reconciliation, and accounting processes tailored to a service-based business. You will work closely with management and operational teams, ensuring compliance, accuracy, and financial clarity as we scale.

Key Responsibilities:
● Manage complete accounting operations: bookkeeping, ledgers, financial statements,
and monthly closing.
● Independently handle Zoho Books (invoices, expenses, ledgers, integrations, reports, and reconciliation).
● Oversee settlements, fee accounting, refunds, and reconciliation through payment gateways such as Cashfree (mandatory), Razorpay, and Stripe.
● Track daily transactions, revenue streams, and ensure accurate categorization.
● Monitor cash flow, budgeting, forecasting, and MIS reporting.
● Ensure GST, TDS, and statutory compliance; coordinate with auditors for filing and verification.
● Manage vendor payments, receivables, and internal controls.
● Identify financial discrepancies, operational leakages, and recommend process
improvements.
● Support leadership with strategic financial insights and reporting.

Learning Opportunities:
At Surprise Machi, you will gain exposure to:
● Large-scale event financial planning and budgeting.
● Multi-city financial operations as we expand across India.
● Real-time payment gateway analytics and integration systems.
● Automation and process optimisation within Zoho Books.
● Cross-functional collaboration with marketing, operations, and business development
teams.
● Fast-growth environment with opportunities to lead financial initiatives.

Requirements
● Bachelor’s/Master’s degree in Commerce, Accounting, or Finance.
● Minimum 3 years of accounting experience, preferably in a service-based industry.

Mandatory:
● Advanced, hands-on experience in Zoho Books.
● Proven experience with payment gateways (Cashfree, Razorpay, Stripe) including
settlements, reports, and reconciliations.
● Strong analytical skills and advanced Excel/Google Sheets proficiency.
● Solid understanding of financial principles, ledgers, taxation, and statutory compliance.
● Strong attention to detail, problem-solving ability, and ownership mentality.
● Ability to work in a fast-paced and high-growth environment.

Perks
● Opportunity to be part of a rapidly growing experiential brand.
● Professional growth as you lead accounting operations for multi-city expansion.
● Dynamic and youthful work culture.
● Direct collaboration with management and decision-makers.
● Competitive compensation based on experience.

Role Overview:
This is a full-time, on-site role for a Client Coordinator based in Chennai. The Client Coordinator will be responsible for managing and nurturing client relationships, coordinating surprise events, and ensuring client satisfaction. Day-to-day tasks include client consultations, event
planning and execution, coordinating with vendors, handling client queries, and providing
exceptional service to enhance client experiences.

Qualifications:
● Fresher's with bachelor's degree
● Client relationship management and client consultation skills
● Event planning and event coordination skills
● Strong organizational and time management skills
● Excellent communication and interpersonal skills
● Problem-solving and decision-making abilities
● Proficiency in MS Office and event management software
● Bachelor's degree in Marketing, Business, or related field is a bonus.

Learning Opportunities:
● Opportunity to work on high-impact surprise formats such as flash mobs, private
theatre experiences, and proposals
● Learning client psychology, emotional experience design, and premium service delivery
● Cross-functional learning by coordinating with creative, production, vendor, and
operations teams
● Real-time exposure to handling high-expectation clients and crisis management during
live events
● Growth opportunities as the company expands across multiple cities

Requirements:
● Ability to manage multiple clients and events simultaneously under tight timelines
● Strong coordination skills with vendors, artists, and internal teams
● High attention to detail and a proactive problem-solving mindset
● Willingness to work flexible hours, including weekends and evenings, based on event requirements
● Chennai-based candidate available for full-time, on-site work
● Passion for creating memorable experiences and delivering exceptional customer satisfaction

Perks:
● Opportunity to be part of a rapidly growing experiential brand
● Professional growth while contributing to multi-city expansion projects
● Dynamic, youthful, and creative work culture
● Direct collaboration with founders, management, and key decision-makers
● Competitive compensation based on experience and performance
● Hands-on ownership of high-visibility projects and premium client experiences
● Performance-based growth opportunities within the organization

Role Overview:
We are looking for a highly organized and proactive Event Executive to manage and execute events smoothly from setup to completion. The ideal candidate should be capable of handling on-field coordination, vendor communication, client interaction, and real-time problem-solving in a fast-paced environment. This role is ideal for someone who enjoys execution, teamwork, operations, and handling live events with responsibility and attention to detail.

Key Responsibilities

Event Execution & Coordination
● Execute events as per the planned schedule and execution guidelines.
● Ensure timely event setup and smooth on-ground operations.
● Coordinate with freelancers, videographers, venues, and internal teams before and during
events.
● Verify event requirements and checklists prior to execution.

Client & Vendor Management
● Handle client coordination during events professionally.
● Communicate updates, delays, and event-related information effectively with all stakeholders.
● Coordinate with vendors and freelancers to ensure smooth event delivery.

Reporting & Documentation
● Provide regular event updates through CRM/Google Chat.
● Maintain proper event records, timelines, and execution remarks.
● Submit End of Day (EOD) reports and event feedback updates.
● Report operational challenges, damages, or execution issues to senior management.

Operations & Support
● Assist in event processing support, maintenance work, stock handling, and venue visits when
required.
● Coordinate prop handling and maintain stock records during issue and return.
● Support last-minute event requirements and execution-related tasks

Requirements
● Prior experience in event management, event coordination, or operations preferred.
● Strong communication and coordination skills.
● Ability to multitask and work in a fast-paced environment.
● Problem-solving mindset with attention to detail.
● Flexible to work on-field and during event schedules.
● Basic knowledge of Google Workspace/CRM tools is an advantage.

Working Conditions
● On-field event execution role.
● Weekly rotational week-off schedule.
● Flexible work timings based on event schedules and operational requirements.

Why Join Us?
● Opportunity to work on creative and memorable events.
● Fast-paced learning and growth environment.
● Young and energetic team culture.
● Exposure to large-scale surprise planning and event execution.

Role Description:
Surprise Machi is seeking a highly creative and experienced Senior Graphic Designer (2–4 years experience) to join our growing creative team. This role goes beyond basic execution. We are looking for someone who can:
● Conceptualize new surprise products and themed experiences
● Translate ideas into visually compelling, market-ready creatives
● Elevate our brand aesthetics across platforms
● Contribute to campaign strategy and product innovation
The ideal candidate is a creative thinker with strong visual storytelling ability, capable of designing both digital and physical experiential assets while maintaining brand consistency.

Key Responsibilities:
● Creative Concept & Product Design
● Conceptualize and design new surprise products, gifting concepts, and themed event experiences
● Develop décor mock-ups and visual pitch presentations for client approvals
● Design product packaging, proposal kits, and experiential collaterals
● Create customised event materials such as invitations, banners, backdrops, and props

Marketing & Brand Design
● Design creatives for social media, performance marketing campaigns, and website assets
● Develop campaign visuals aligned with marketing strategies
● Maintain and enhance brand consistency across all communication channels
● Build reusable templates and visual systems for internal use

Cross-Functional Collaboration
● Work closely with marketing, event execution, and client-handling teams
● Translate client briefs into strong visual storytelling
● Coordinate with production teams to ensure print quality and execution accuracy

Quality Control & Timely Execution
● Manage multiple projects simultaneously while meeting deadlines
● Implement revisions efficiently based on feedback
● Ensure high attention to detail in every deliverable

Innovation & Creative Contribution
● Participate in brainstorming sessions for new event themes and campaigns
● Stay updated with design trends, experiential marketing innovations, and competitor activities
● Contribute ideas to enhance product offerings and visual identity

Learning opportunities:
● Hands-on experience in experiential and event-based creative design
● Exposure to real-time client projects and large-scale visual executions
● Opportunity to contribute to new product development
● Learn end-to-end creative workflows — from ideation to execution
● Direct collaboration with leadership and marketing strategy teams
● Growth potential into Creative Lead roles as the company expands

Requirements:
● 2–4 years of proven experience in graphic design (agency, events, or brand experience preferred)
● Proficiency in Adobe Photoshop, Illustrator, InDesign, and Canva
● Strong understanding of branding, typography, layout, colour theory, and visual hierarchy
● Experience in product mock-ups and pitch deck design is an added advantage
● Ability to manage multiple projects in a fast-paced environment
● Strong communication and teamwork skills
● Creative mindset with high attention to detail
● A strong portfolio showcasing conceptual thinking and product design

Perks:
● Opportunity to be part of a rapidly growing experiential brand
● Dynamic and youthful work culture
● Direct collaboration with management and decision-makers
● Exposure to high-visibility brand projects
● Competitive compensation based on experience
● Opportunity to contribute to multi-city expansion initiatives

Industry:
● Events Services
● Experiential Marketing
● Creative Gifting