Cancellation Policy

  • If the booking is cancelled from the client’s side 48 hours prior to the date of event, a refund of 50% will be made. Cancellations made after that will be subject to a fee equal to 100% of the booking amount. No refund will be made in such cases.
  • Due to unavoidable circumstances, if in case any cancellation of event is made from Surprise Machi’s side, 100% of the amount will be refunded.
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