Terms & Conditions

Last Edited: August 11, 2018

Welcome to our online store! SURPRISE MACHI & its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully

  • In case of customized products or experiences, there may be a slight variation from the picture/video shown. We shall, however, ensure our best to keep it as close to the photograph/description as possible.
  • The product specifications mentioned with the product photos is only approximate. There may, hence, be a variation in the pictures and the respective products.
  • The product/services provided on this site are without warranties of any kind either expressed or implied .Surprise Machi does not warrant that the products/services offered will be error-free or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components.
  • In an effort to provide our customers with the most current information, Surprise Machi will, from time to time, make changes in the contents and in the products or experiences described on this site. Prices and the availability of items are subject to change without notice. Any prices used on this site may not be indicative of the actual selling prices in your area. We reserve the right to limit sales, including the right to prohibit sales to re- sellers.
  • Under no circumstances whatsoever shall Surprise Machi be liable for any loss of data, lost profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event shall Surprise Machi be liable to the user for any or all damages, losses, and causes of action (including but not limited to, negligence) or otherwise exceeding the amount paid by the user to Surprise Machi for that specific service/product.
  • All rights are legally reserved. The contents of our website & the website as a whole are intended solely for your personal and non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use is prohibited without the prior written permission of Surprise Machi. You cannot reproduce, publish, display, modify, sell, or distribute any of the materials from Surprise Machi.
  • For same day delivery orders, Gifts ordered will be delivered between 6 PM and 11 PM on the chosen date, within 25 kms from Anna Nagar,Chennai.If the person you’ve addressed the surprise to is unavailable at the given address or unreachable at the time of delivery or an incorrect address has been shared, we will attempt to communicate with the receiver to ensure delivery. If the receiver is still unavailable/location is drastically different from the address shared while ordering, then Surprise Machi cannot assure delivery on the same day. For deliveries beyond 25 kms, please call +91 7358267789 to check possibility of delivery through the ‘same day delivery’ service.
  • While we always try 100% to ensure deliveries on time, there could be delays due to weather, calamities and other unavoidable reasons that are beyond our control. In such cases, your surprise will be delivered at the earliest.
  • Images of clients shared by our partners/vendors may be used for marketing under the implied understanding that the clients have voluntarily allowed the photographs/videos to be taken. In case of objections, the images will be removed immediately.

Surprise Machi © 2018